To protect you and ensure the validity of your card transactions, your transactions are monitored for unusual spending patterns. If you plan on traveling out of the country, or intend to make large purchases, please call us in advance so that we can flag your account. Otherwise, card usage may be blocked if it appears your card or account number has been stolen.
For MasterCard® Debit Cards: During regular business hours please call 617-635-3899 or during non-business hours call 800-992-3808. Home Banking users may also notify us of their travel plans via their home banking account, which can be found in the Service Center after logging into your City of Boston Credit Union Online Banking account.
For Visa® Credit Cards: During regular business hours please call 617-635-4545 before traveling. Home Banking users may also notify us of their travel plans via their home banking account, which can be found in the Service Center after logging into your City of Boston Credit Union Online Banking account.